Privacy Policy

1) Who We Are

Assil Nature is a Moroccan business focused on natural products such as medicinal herbs, botanicals, essential oils, cosmetic oils, and related business services. Our Site is designed primarily for business-to-business (“B2B”) communication, product information, and request-for-quotation (“RFQ”) inquiries.

2) Information We Collect

2.1 Information You Provide to Us

When you contact us or submit forms (including RFQs), we may collect information such as:

Full name
Company name and position/title
Email address
Phone number and/or WhatsApp number
Country, city, and business address (if provided)
Inquiry details (products of interest, quantities, specifications, delivery terms, certificates requested)
Any files you choose to submit (e.g., purchase requirements, specifications)

2.2 Information We Collect Automatically

When you browse the Site, we may automatically collect limited technical information, including:

IP address (may be used to estimate location)
Browser type, device type, operating system
Pages viewed, time spent, referral pages
Approximate geolocation (country/city level)
Cookies and similar tracking technologies (see Section 6)

2.3 Information From Third Parties

We may receive information from service providers that help us operate the Site (e.g., analytics, security, spam protection, hosting), and from platforms you use to contact us (e.g., WhatsApp or email), depending on your communication method and your settings with those platforms.

3) How We Use Your Information

We use collected information to:

Respond to inquiries and RFQs
Prepare quotations, product details, and commercial communication
Provide customer support and manage business relationships
Improve the Site experience, performance, and security
Detect and prevent fraud, abuse, spam, and security incidents
Comply with legal obligations, where applicable

We do not sell your personal information.

4) Legal Bases for Processing (Where Applicable)

Depending on your jurisdiction, our processing of your information may rely on one or more of the following legal bases:

Consent (e.g., when you submit a form or accept certain cookies)
Contract or pre-contract steps (e.g., responding to RFQs and preparing quotations)
Legitimate interests (e.g., site security, preventing abuse, improving services)
Legal obligations (e.g., compliance requests from authorities, if required)

5) How We Share Your Information

We may share information only as needed for legitimate business purposes, including:

Service Providers (hosting, analytics, email services, security tools, spam protection) who process information on our behalf under appropriate confidentiality and security obligations.
Business Operations (internal team members, authorized representatives) to respond to your request and manage communications.
Legal Requirements if we are required to comply with applicable laws, regulations, court orders, or lawful requests.
Business Transfers in the event of a merger, acquisition, restructuring, or asset transfer, where legally permitted.

We do not share personal data with third parties for their own marketing purposes without your explicit consent.

6) Cookies & Tracking Technologies

The Site may use cookies and similar technologies (e.g., pixels, local storage) to operate properly and improve performance. Cookies can be used for:

Essential functions (security, basic site features)
Analytics (understanding visitor behavior, improving pages)
Preferences (remembering language choices or settings where applicable)

You can control cookies through your browser settings and may delete or block cookies at any time. However, blocking certain cookies may affect Site functionality.

7) Communications (Email, WhatsApp, Phone)

If you contact us via email, phone, or WhatsApp, we will use your provided details only to respond to your inquiry, provide quotations, and continue business communications related to your request. Please note that third-party communication platforms (e.g., WhatsApp) have their own privacy policies and terms. We recommend reviewing their policies when using those services.

8) Data Retention

We retain information only for as long as necessary for the purposes described in this Privacy Policy, including: responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may vary depending on the nature of the information and legal requirements.

9) Data Security

We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. You use the Site at your own risk and should take steps to protect your own devices and communications.

10) International Data Transfers

Because our business is international and our service providers may be located in different countries, your information may be processed outside your country of residence. Where required, we take measures to ensure appropriate safeguards consistent with applicable laws.

11) Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data (subject to legal/record-keeping requirements)
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details in Section 14. We may request verification to protect your privacy and security.

12) Children’s Privacy

The Site is intended for professional/business use and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the Site after updates constitutes acceptance of the updated Privacy Policy.

14) Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us: